Welcome to Client & Media Services!
See how Client & Media Services fits within Taylor's Information Technology department (I.T. Org Chart) or read Taylor's Technology Policies.
Can't find what you need on these support pages? Let us know, and we'll be happy to help. You can Contact 4040 by phone, email, web, or by stopping by the I.T. Tech Xpress desk on the main level of Zondervan Library.
4040connect is our automated request-tracking tool. Use it to request help, track the status of your requests, and find answers to common technology questions. Use your Taylor username and password to log on.
4040remote is our remote control tool. It allows us to remotely service PC, Mac, or Linux-based computers as well as most tablets and smartphones, whether they are on- or off-campus.
Current Topics
IT Newsletter
I.T. reorganized in the Fall of 2012. Learn what's happening inside Information Technology, and see our new org chart. IT Newsletter Archive.
Green IT and Computing
Interested in how to be a better steward of the technology related resources here at Taylor? Read Taylor's Energy & Sustainability Policy and take a look at our Green IT and Computing page. Of special interest to faculty and staff is the very high cost of ink and the university's recent decision to replace ink-based printers with laser printers.
TUAlert
TUAlert (also known as Taylor's Wireless Emergency Notification System) exists to notify Taylor University students and employees of rapidly-developing, life-threatening situations on campus. You are strongly encouraged to enroll.
To enroll: Login to myTAYLOR; Look for the sign up link in the Quick Links section of the Student or Employee tabs; enter data as requested. If you supply a mobile number, you will receive confirmation of a successful sign-up.
- Messages may be received by cell text message and/or e-mail.
- There is no charge for the service (carrier text fees may apply)
- Why not enroll now?
SPAM Control
Taylor's SPAM filter allows you control over how much SPAM filtering is applied to your Taylor email. Taylor provides SPAM filtering via the Barracuda SPAM filtering device. Incoming messages are scored based on how 'spam-like' they are. The higher the score, the more sure Barracuda is that the message is SPAM. Lower scoring messages are delivered to your mailbox. Read the SPAM Tutorial for instructions on raising or lowering the level of filtering applied to your email.
Cell Phone Coverage
Both Verizon and AT&T own cell towers in the Upland area. Verizon users may be able to improve their cellular connection by configuring their phone to recognize the local Upland tower by dialing *228 from their cell phone and following the directions.
Facebook Security
If you store personal information on Facebook, you are vulnerable to identity theft. Reduce your risk by following the steps in the Facebook Security Tutorial.
