Welcome to Client Services

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Information Technology's Client Services group, also known as 4040, provides technology support to Taylor faculty, staff, students, administration, alumni, and guests of the university (our clients). The 4040 team includes Geri Bradford, Tony Wormgoor, TJ Higley, and a crew of dedicated student technicians.

Can't find what you need on these support pages? Let us know, and we'll be happy to help. You can Request Help by phone, email, web, or by stopping by the Technology & Learning Connection on the main level of Zondervan Library.

Current Topics

TU AlertTU Alert - Also known as Taylor's Wireless Emergency Notification System, TU Alert exists to notify Taylor University students and employees of rapidly-developing, life-threatening situations on campus. Notifications are sent via email and/or text. Students and employees are strongly encouraged to enroll.

  • Login to myTAYLOR
  • Look for the sign up link in the Quick Links section of the Student or Employee tabs
  • Enter data as requested. If you supply a mobile number, you will receive confirmation of a successful sign-up.
  • Messages may be received by cell text message and/or e-mail.
  • There is no charge for the service (carrier text fees may apply)

Connection The Connection - Centrally located in Zondervan Library on the Upland campus, the new Technology & Learning Connection is the place to come for technology assistance, printing, laminating, equipment checkout, and other services geared to help students, faculty, and staff fully utilize Taylor resources.

New EmployeeNew Employee Welcome Letter - Read our Letter to New Employees for instructions on activating your Taylor account, resetting your password, details on technology available to employees, and other helpful information.

New StudentNew Student Welcome Letter - Read our Letter to New Students for instructions on activating your Taylor account, resetting your password, details on technology available to students, and other helpful information.

TOWER ProxyTOWER Proxy - The national Family Educational Rights and Privacy Act (FERPA) restricts Taylor from releasing student records to anyone without the student's permission. This includes passwords and access to student accounts. To assist parents in monitoring their student's financial and academic status, Taylor offers the TOWER Proxy service. Read the TOWER Proxy Page for more information and instructions.

My TU Degree My Taylor University Degree - My Taylor University Degree is degree-planning software designed to help students track their progress toward graduation. Use it to guide you in class selection, evaluate a change of major, or explore adding a minor. Read the My TU Degree Tutorial or visit the My TU Degree FAQ for more info.

TUCAN T.U.C.A.N. Device Registration - Students, employees, and guests of Taylor University may access Taylor's network and the Internet by registering their computer, smartphone, tablet, or other device on Taylor's network. The process is self-guided and is usually completed within a few minutes. Read How

Red FlagsRed Flags Policy - Taylor employees share responsibility for identifying and reporting identity theft attempts. Read about the university's new Red Flag Policy for information on how the university is working to protect student and employee data.